Shirts By Sarah Shipping Information

Each and every item at Shirts By Sarah is hand printed in our upstate NY facility just for you! We kindly ask for 2-4 business days to produce your 'stock' design. Custom orders and imprinting may require up to 5 business days to process. Please plan for processing/production time when ordering. 

All items are shipped from Upstate NY via USPS mail service. We currently offer shipping to PO Boxes as well as to Military at APO/FPO addresses.

Most customers receive their item(s) within 6-8 business days from the order date. Expedited orders are normally received within 3-5 business days from the order date. Estimations do not include processing/printing time. These are simply estimates. In transit delays and production delays can happen! Especially at busy Holiday times (Nov 1 - Dec 22) Please plan ahead. Custom orders take longer to process. Shipping to APO/FPO may take longer.

We do not offer international shipping at this time.

Shirts By Sarah Return Information

We refund all items upon return and you can repurchase a different size/color/style if you'd like to do so. Personalized items are NOT returnable for any reason. If we made a mistake on your custom order, we will correct that at no charge.

Our return policy:
- Items must be returned within 30 days of receipt.
-Items must be returned in new, unworn condition, free of odors with all tags and labels (if applicable) attached. We reserve the right to charge a restocking fee or refuse your return if your item is not returned in new condition.
-Please be sure to include the satin lined cotton bag your shirt was shipped in with your return. Failure to do so will result in a restocking fee.
-We do not reimburse shipping costs. Shipping for a shirt should be less than $5 via first class mail which you can purchase at your post office.
-We do NOT accept returns on personalized items.

***Please remember to include your order number somewhere INSIDE your return. It must be inside the package to ensure speedy processing. We can not always look up your order by name, and often the parcels are retuned in a way in which we can not read the return address. Failure to do so can extremely delay your refund.***

Please mail item to:
Shirts By Sarah
608 Oneida River Rd
Pennellville NY 13132

99% of refunds are issued the following business day of their return. Busy holiday times may cause an extra day to two day delay in processing refunds.

Thank you for your business!